Our staff and care
As a smaller home, we pride ourselves on being able to treat all residents as individuals and provide you with as much care and support as you may ask for. Our care staff are extremely experienced and highly qualified. Many have also been with us for many years, which ensures a positive, happy working environment and continuity of care for our residents.
Through our approach to care, we aim to develop a genuinely unique care service that reflects your personal situation. As such, we view your involvement and that of your family as critical and actively support a collaborative approach to care planning and decision-making.
We also recognise the importance of your social well-being and upon joining us a named key-carer will be assigned to you from our care staff. They will have one-to-ones with you frequently and they are someone you can trust and with whom you can share any concerns – big or small. We also operate a chaperone service when you first join, to ensure that there is always a carer on duty who you can call upon by name, as you get to know us.
Activities
We organise a range of regular activities including: news reviews, music afternoons, quizzes, ‘pamper-days’, reminiscence sessions, armchair exercises, visits from local schoolchildren, film afternoons and coffee mornings/afternoons - all ideal for keeping active, social and getting to know your fellow residents. We have a selection of puzzles, cards, magazines and board games. Delivery of newspapers and magazines can also be arranged.
We also encourage trips out and about and arrange monthly group trips to local sites for coffee, sightseeing or shopping. For those wishing to go out in smaller groups, taxis can be arranged whenever a resident chooses.
An example of our activities is provided in the table below (2 weeks):
| Day | Activity |
|---|---|
| Saturday | Resident birthday celebration & high tea with clotted cream, scones, cakes and sandwiches |
| Sunday |
Bingo Reminiscence / Staff & residents catch-up session (afternoon) |
| Monday |
Brain-storming & quiz with Sue / Frances Armchair exercises |
| Tuesday |
Coffee / tea morning with cake and raffle (morning) Visit from Downside School (afternoon) Reminiscence (evening) |
| Wednesday | Quizzes, exercises and games (afternoon) |
| Thursday |
Visit from Norton Primary School visit (afternoon) Reminiscence (evening) |
| Friday | Outside entertainer / sing-a-long |
| Saturday | Hand and foot massages |
| Sunday |
Bingo Reminiscence / Staff & residents catch-up session (evening) |
| Monday | Residents meeting (AM) / Arts and crafts (PM) |
| Tuesday |
Outing to local café (afternoon) Reminiscence (evening) |
| Wednesday | Quizzes, exercises and games |
| Thursday |
Armchair exercises Reminiscence (evening) |
| Friday |
Bowling and / or Tennis on the Nintendo Wii (afternoon) Family quiz, with cheese and wine (late afternoon) |
RESIDENT BEDROOMS
We have 18 bedrooms, all single rooms, with toilet en-suite facilities.
Each room is lovingly decorated in cool, calming tones and you are encouraged to bring in certain personal effects when you move in to make the room your own.
Available in-room facilities include:- Widescreen TV with Freeview
- WiFi
- Full furnishing – including bed, wardrobe, high-backed chair, chest of drawers
- Telephone or access to the main-line cordless phones to take calls where you wish
- Emergency call system
- Skype is also available throughout the home for video-calls
DINING - FOR YOU AND YOUR GUESTS
Daily menus with multiple choices are provided to offer you variety in your food. Fresh quality ingredients are delivered on a regular basis and sourced primarily from local farmers to provide you with home-cooked and appetising meals prepared by our in-house chef. We can also cater for specific dietary needs such as diabetics, vegetarians and celiacs. Your friends and family are also more than welcome to join you to dine at the home for a small fee. For an example menu, please see our brochure which can be downloaded from our website or requested in hard-copy.